FREE SHIPPING ON ALL U.S. ORDERS
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FREE SHIPPING ON ALL U.S. ORDERS

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    Free Shipping on all U.S. orders & International orders over $50

    Delivery Times

    Text columns with images

    United States

    3-8 business days

    Free shipping on all orders
    Tracking number provided
    Signature required on orders over $500

    Canada & UK

    4-10 business days

    Free shipping on orders over $50
    Tracking number provided
    Customs fees included

    International

    7-14 business days

    Free shipping on orders over $50
    Tracking where available
    Customs fees may apply

    Global Shipping Network

    Current Locations Future Locations

    Our Premium Packaging Process

    Premium Packaging

    Each piece is delicately
    wrapped in protective materials

    Quality Assurance

    Meticulous artwork verification ensures excellence

    Secure Preparation

    Custom-fitted packaging for maximum protection

    White Glove Delivery

    Insured shipping with real-time tracking

    Eco-Friendly Packaging

    We're committed to reducing our environmental impact through sustainable packaging practices:

    • FSC-certified sustainable wood materials from responsibly managed forests
    • GREENGUARD GOLD certified eco-friendly inks for clean air quality
    • Minimal waste packaging with recycled protective materials
    • Premium canvas with long-lasting durability to reduce replacement needs

    Returns Policy

    To ensure the highest quality standards and provide competitive pricing, we operate on a print-to-order basis. This means your artwork is created specifically for you after your order is placed - we do not maintain pre-printed inventory.

    • Due to the custom, made-to-order nature of our pieces, we are unable to accept returns. However, we stand firmly behind the quality of our work and want you to be completely satisfiedwith your purchase.

    If you have any concerns about your artwork, pleasecontact us immediately. Our dedicated customer service team is here to ensure your complete satisfaction.

    Damage Claims

    If your artwork arrives damaged, please contact us immediately.

    To process your replacement, we'll need the following photos:

    1. A full photo of the front of the artwork
    2. A full photo of the back of the artwork
    3. Close-up shots of the damaged areas
    4. A photo of the barcode located on the back
    5. A photo of the box it came in (if you still have it)

    We will arrange for a replacement once we receive these photos.

    Exchange Policy

    We understand that sometimes a piece might not perfectly match your vision. That's why we offer a one-time exchange option for our valued clients in the United States only.

    Exchange Terms:

    • Currently only available for customers in the United States
    • One exchange per order is permitted
    • Request must be made within 15 days of delivery
    • Customer is responsible for return shipping costs
    • Customer will also cover shipping costs for the new piece
    • Original artwork must be returned in its original packaging and condition

    To initiate an exchange, please contact our customer service team with your order number and the details of your desired exchange piece.

    Frequently Asked Questions

    Yes, we offer expedited shipping options:

    • Next Day Delivery: Available for select US locations
    • Express (2-3 Days): Available nationwide in the US
    • Priority International: 5-7 business days
    • Additional fees apply based on location and service level

    • Please Note: Production time is separate from shipping time

    Contact us for specific transit times to your location

    We take shipping delays seriously:

    • You'll receive immediate notification when your order ships
    • For any delays, please contact the shipping carrier directly
    • We can assist with alternative shipping methods if needed
    • Compensation may be provided for significant delays
    • Our support team is available to help escalate carrier issues

    Address changes are possible with some limitations:

    • Must request within 24 hours of order placement
    • Contact customer service with:
    • Your order number
    • New shipping details
    • Verification information
    • Changes after 24 hours cannot be guaranteed
    • No fee for address changes within the time window

    We manage all customs requirements:

    • Pre-filled customs forms for all shipments
    • All duties and taxes calculated at checkout
    • No surprise fees upon delivery
    • Tracking updates through customs clearance
    • Documentation assistance if needed
    • Local customs support in major markets

    Track your order through our shipping partners:

    • Track through UPS, USPS, FedEx, or other carrier portals
    • Use your tracking number provided via email
    • Contact the shipping carrier directly for detailed updates
    • Access carrier's customer service for specific inquiries
    • View real-time updates through carrier's tracking system

    Our comprehensive shipping policy includes:

    • Free standard shipping on US orders over $100
    • International shipping to most countries
    • Delivery times:
    • US: 3-8 business days
    • Canada: 4-10 business days
    • International: 7-14 business days
    • Insurance included on all shipments
    • Signature required for orders over $500

    We use premium packaging materials:

    • Corner protectors and edge reinforcement
    • Multiple layers of bubble wrap
    • Custom-sized boxes for artwork
    • Moisture-resistant wrapping
    • Shock-absorbing materials
    • 'Fragile' labels on all sides
    • Eco-friendly materials where possible

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